PRIVACY POLICY

PRIVACY POLICY

Effective Date: 1/10/2019

Exterior Perfections ("we," "our," or "us") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.exteriorperfections.com (the "Site") or use our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment information (if applicable)

b. Non-Personal Information

We may collect non-personal information about your interaction with our Site, such as:

  • Browser type and version

  • IP address

  • Pages visited and time spent on the Site

  • Device type

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, gather analytics, and improve our services.

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and managing our services, including patio covers, sunrooms, and louvered pergolas

  • Responding to inquiries and providing customer support

  • Sending updates, promotional materials, and newsletters (with your consent)

  • Processing payments and managing transactions

  • Improving our Site’s functionality and user experience

  • Ensuring compliance with applicable laws and regulations

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers).

  • Legal Obligations: We may disclose your information to comply with legal requirements or protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

Data Transfer Commitment

We commit not to transfer consumer data to external organizations except as necessary for service provision, legal compliance, or business transfers.

4. Mobile Information & SMS Opt-Out

We do not share your mobile information with third parties for marketing purposes.

If you have opted into our SMS messaging service, you may receive promotional and informational messages from us.

Opt-Out Instructions:
To stop receiving SMS communications, reply "STOP" to any message received or contact us directly at info@exteriorperfections.com.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of receiving promotional communications by following the instructions in our emails or contacting us directly

  • Disable cookies through your browser settings if you prefer not to have tracking data collected

To exercise these rights, please contact us at info@exteriorperfections.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Exterior Perfections
Email: info@exteriorperfections.com
Phone: (833) 372-8453
Address: 2509 Del Monte St, West Sacramento, CA, 95691